These Terms of Use ("Terms") govern your access to and use of the website and rental property analysis service (the "Service") operated by Circle City Homestead, LLC, doing business as The Rentalpedia ("Rentalpedia," "we," "us," or "our"), an Indiana limited liability company based in Indianapolis, Indiana.
BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.
1. Eligibility
You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this requirement and that you have the legal capacity to enter into these Terms. The Service is not directed to, and we do not knowingly permit use by, anyone under 18.
2. The Service — Informational Only, Not Professional Advice
2.1 No Appraisal, Financial, Investment, or Legal Advice. The Service provides automated rental rate estimates, market comparables, and related analytics generated by a proprietary algorithm that blends multiple third-party data sources. These outputs are estimates only. They are:
- Not a professional real estate appraisal, broker price opinion, or valuation performed by a licensed appraiser;
- Not a guarantee that any property will achieve the estimated rent, sell, or lease at any particular price or timeframe;
- Not financial, investment, tax, or legal advice, and should not be relied upon as the sole basis for any financial or investment decision;
- Generated using third-party data that we do not independently verify for accuracy, and which may be outdated, incomplete, or incorrect.
2.2 Your Responsibility. You are solely responsible for independently verifying any information before relying on it, including by consulting a licensed real estate professional, appraiser, attorney, or financial advisor as appropriate. You use the Service, and any output it generates, entirely at your own risk.
3. Accounts and Subscriptions
3.1 Account Registration. You must create an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
3.2 Subscription Plans. We offer the following plan types, as described on our Pricing page: Pay-as-you-go (one-time purchases), Light Monthly, Light Annual, Power Monthly, and Power Annual. Plan pricing, included search allotments, and features are described on our Pricing page and may change as described in Section 3.5.
3.3 Automatic Renewal. Monthly and annual subscription plans automatically renew at the end of each billing period unless you cancel before the renewal date. By subscribing, you authorize us to charge your payment method on file for each renewal period at the then-current price, unless you have received advance notice of a price change under Section 3.5.
3.4 Renewal Reminders. Regardless of your plan's billing term, we will send you an annual reminder that your subscription automatically renews, including how to cancel, sent to the email address on your account.
3.5 Price and Material Changes. If we change the price or materially change the terms of your plan, we will notify you in advance — between 7 and 45 days before the change takes effect, depending on your plan term and applicable law — via the email address on your account. If you do not wish to accept the change, you may cancel before it takes effect as described in Section 3.7.
3.6 Payment Processing. All payments are processed by a third-party payment processor. By subscribing, you agree to that processor's applicable terms. We do not store your full payment card number.
3.7 Cancellation. You may cancel your subscription at any time through your account settings, using a process no more difficult than the process used to subscribe. Cancellation takes effect at the end of your current billing period; you will retain access through the end of the period you've already paid for. We will send a confirmation once your cancellation is processed.
3.8 Refunds. All purchases and subscription charges are final and non-refundable, except where required by applicable law. We do not offer partial-period, prorated, or discretionary refunds for unused portions of a billing period, unused searches, or dissatisfaction with results.
3.9 Overage Charges. If your applicable plan includes a search allotment and you exceed it, additional searches may be billed at the overage rate disclosed for your plan at the time of purchase.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose, or in violation of any applicable local, state, national, or international law;
- Attempt to access accounts, data, or systems you are not authorized to access;
- Use automated means (scraping, bots, crawlers) to extract data from the Service, except as expressly permitted;
- Reverse-engineer, decompile, or attempt to derive the source code, underlying methodology, or data sources of our analysis engine;
- Resell, sublicense, or redistribute Service outputs in bulk to third parties without our prior written consent;
- Interfere with or disrupt the integrity or performance of the Service;
- Use the Service to build a competing product or service.
We reserve the right to suspend or terminate accounts that violate this section.
5. Intellectual Property
5.1 Our Content. The Service, including its software, design, text, graphics, algorithms, and analysis methodology, is owned by Circle City Homestead, LLC and protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own personal or internal business purposes, subject to these Terms.
5.2 Third-Party Content. Certain data displayed through the Service is licensed from third-party providers, including Google Maps Platform content, which remains the property of the applicable third party and is subject to that party's own terms, including the Google Maps/Google Earth Additional Terms of Service and Google Privacy Policy.
5.3 Feedback. If you provide suggestions or feedback about the Service, you grant us an unrestricted, royalty-free, perpetual license to use it without any obligation to you.
6. Third-Party Services
The Service relies on third-party data providers, including Google Maps Platform (for address entry and location services) and other third-party real estate market and property data providers, to generate outputs. We do not control, and are not responsible for, the availability, accuracy, or performance of these third-party services. Your use of Google Maps Platform features within the Service is also governed by Google's own terms, linked in our Privacy Policy.
7. Disclaimer of Warranties
THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that any rental estimate, market analysis, or other output will be accurate, complete, or suitable for any particular purpose. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(A) IN NO EVENT WILL CIRCLE CITY HOMESTEAD, LLC, ITS OFFICERS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(B) OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (I) $15, OR (II) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
(C) THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH A CLAIM IS BASED (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE). Some jurisdictions do not allow certain liability limitations, so some of the above may not apply to you.
9. Indemnification
You agree to indemnify, defend, and hold harmless Circle City Homestead, LLC and its officers, members, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms, your misuse of the Service, or your violation of any law or third-party right.
10. Termination
We may suspend or terminate your access to the Service at any time, with or without cause, including for violation of these Terms. You may terminate your account at any time as described in Section 3.7. Sections that by their nature should survive termination (including Sections 2, 5, 7, 8, 9, and 12) will survive.
11. Changes to These Terms
We may modify these Terms from time to time. If we make material changes, we will notify you by email or through a prominent notice on the Service before the changes take effect. Your continued use of the Service after changes become effective constitutes acceptance.
12. Dispute Resolution — Binding Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
12.1 Informal Resolution Required First. Before either party files an arbitration demand, that party must first send a written notice describing the dispute to the other party (to Rentalpedia at Support@TheRentalpedia.com, or to your account's registered address if we are initiating) and engage in a good-faith attempt to resolve the dispute informally for at least 30 days. Arbitration may not be commenced until this informal resolution period has been completed.
12.2 Agreement to Arbitrate. If a dispute is not resolved informally, you and Rentalpedia agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and, where applicable based on the number of similar claims filed, its Mass Arbitration Supplementary Rules then in effect, rather than in court, except as set forth below.
12.3 Claim Certification. Any party filing an arbitration demand (or that party's counsel) must certify, as part of the filing, that they have individually reviewed the specific facts underlying that claim and have a good-faith basis for asserting it. Claims that do not include this certification may be dismissed.
12.4 Class Action and Jury Trial Waiver. YOU AND RENTALPEDIA EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION. Claims must be brought in an individual capacity only, and an arbitrator may not consolidate more than one person's claims without the consent of all parties.
12.5 Small Claims Carve-Out. Either party may instead bring an individual claim in small claims court, if the claim qualifies and remains in that court.
12.6 Opt-Out Right. You may opt out of this arbitration agreement by sending written notice to Privacy@TheRentalpedia.com within 30 days of first accepting these Terms, stating your name, account email, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved as described in Section 13 (Governing Law and Venue) instead.
12.7 Severability of This Section. If the class action waiver in Section 12.4 is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court rather than arbitration, and the remainder of this Section 12 will remain in effect for all other claims.
13. Governing Law and Venue
These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-laws principles. For any dispute not subject to arbitration under Section 12 (including if you opt out, or for claims properly brought in small claims court or seeking only injunctive relief), you agree to the exclusive jurisdiction and venue of the state and federal courts located in Marion County, Indiana.
14. Miscellaneous
14.1 Entire Agreement. These Terms, together with our Privacy Policy and any plan-specific terms referenced on our Pricing page, constitute the entire agreement between you and Rentalpedia regarding the Service.
14.2 Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
14.3 No Waiver. Our failure to enforce any right or provision will not be considered a waiver of that right or provision.
14.4 Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
15. Contact Us
Support@TheRentalpedia.com
Circle City Homestead, LLC d/b/a The Rentalpedia
Indianapolis, Indiana